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[4주: 2박스] 뉴앤웰 굿나잇 젤리 요약정보 및 구매

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  • 배송/교환정보

    배송

    1. Shipping method

    : Courier (Lotte Courier or CJ Korea Express)

    2. Delivery area

    : Delivery areas are limited to domestic areas.

    3. Shipping cost

    - Over 30,000 won: Free shipping
    - Less than 30,000 won: 3,000 won charged
    ※ In case of application for exchange/return due to defective product or incorrect delivery, shipping cost is free.

    4. Delivery lead time

    - On average, it takes 1-2 business days from the order date.
    - Delivery may be delayed if weekends/holidays are included or due to excessive orders or circumstances of the courier company.
    There is.
    ※ Please understand that it is not possible to specify a delivery date.

    교환

    1. When exchange/return is possible

    - Request for exchange/return due to simple change of mind or purchase by mistake must be made within 7 days from the date of receipt of the product
    Available. (Shipping cost is borne by the customer, round-trip shipping cost 6,000 won per box)
    - Customers who wish to exchange/return must apply through [My Page> Order History Inquiry] in the shopping mall.
    It's possible. After applying, the designated courier will personally visit and collect the product.
    - For product and delivery inquiries, please contact us using the contact information below.
    - If a free gift/gift item is provided when purchasing the product, it must be sent together when exchanging/returning the product.
    do.

    2. If exchange/return is not possible

    - If the product has been opened or the box or packaging is damaged
    - In case the value of the product has significantly decreased due to customer use or partial consumption
    - When a return or exchange request is completed for products within one order number
    - If 5 days have elapsed after delivery is completed and the message is changed to 'purchase complete'
    - If 5 days have not elapsed since delivery, but the buyer has changed the status to 'purchased'
    - If the product is sent to the customer center without receiving the exchange or return shipping cost that the customer has to pay
    case

    3. Complaint handling and dispute resolution

    - Matters related to quality assurance and damage compensation for this product are notified by relevant laws and the Fair Trade Commission
    It follows the 「Consumer Dispute Resolution Standards」.
    - In case of return due to trouble, a doctor's note must be attached, and the customer is responsible for all other expenses.
    You must pay.

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